Help · guides & videos
How does that actually work?
It is the question we get most, so we answered it on screen. 53 short walkthroughs of the real software for people who run childcare centers and adult day programs: a check-in, a meal count, a CACFP claim, a billing run. Most are one to two minutes.
Nothing to sign up for and nothing to install. Pick the one that matches what you are trying to do today. Every walkthrough is captioned with the words actually spoken in it, so you can read it instead of watching it.
Already using DaycareLogix?
Your help center is inside the app.
Searchable articles for every screen, written against your own setup, plus the button that opens a support ticket. Sign in and open Help in the menu — or use the button here, which sends you to sign in first and then straight to Help.
Video guides
Watch someone do it first.
Grouped by the job, not by our menu. Each title opens on YouTube in a new tab; nothing on this page loads from anyone else.
Getting started, and switching over
What the software does, what day one looks like, and how to move a roster, past meal counts and family balances off the system you are on now.
- Childcare Management Software Overview
- What You Get on Day One
- A Day at Your Childcare Center, in One Minute
- Move Your Child Roster to New Childcare Software (Switching, 1 of 3)
- Backfill CACFP Meal Counts and Attendance After Switching Systems (Switching, 2 of 3)
- Carry Over Family Balances When You Change Childcare Software (Switching, 3 of 3)
CACFP, the food program
Menus that meet the meal pattern, counts taken at the table, the monthly claim, and the paperwork a review actually asks for.
- What DaycareLogix Does for the CACFP Food Program
- How to Handle CACFP Income Eligibility Forms
- How to Plan CACFP Menus That Meet the Meal Pattern
- How to Track Food Allergies and Special Diets at Your Center
- How to Record CACFP Meal Counts at Point of Service
- How to Enter CACFP Meal Counts for a Past Date
- How to Run and Submit a Monthly CACFP Claim
- How to Fix CACFP Claim Problems Before You File
- How to Put Together a CACFP Review Packet
- How to Keep CACFP Production Records
- How to Track Staff CACFP Training
- How to Claim CACFP Meals at an Emergency Shelter
- Who Ate? Meal Counts at the Table21 sec
- Your CACFP Claim, Built While You Serve21 sec
Attendance, ratios and safety
Check-in at the door or on a kiosk, ratios that stay right, who may collect a child, medication passes, incidents and drills.
- How to Check a Child In and Keep Ratios Right
- How to Set Up Rooms, Groups and Staff Ratios
- How to Set Up a Parent Check-In Kiosk
- A Check-In Kiosk for the Front Door21 sec
- How to Control Who Can Pick Up a Child
- How to Record Medication Doses at a Childcare Center
- Who Gave That Dose, and When?21 sec
- How to File a Childcare Incident Report
- Emergency Response and Drills
- How to See Who Changed a Record in Your Childcare Software
Billing and payments
Set the rates once, run the month, invoice a single family by hand, take a card or a check, and bill subsidy against authorized days.
Staff and time
Invite a new hire, clock the day, and get from timesheets to payroll without retyping anything.
Families and enrollment
Tours and the waitlist, forms parents sign on their phone, what they see in the app, and the holds and discharges that keep a record honest.
- How to Manage Your Childcare Waitlist and Tours
- How to Enroll a Whole Family in One Step
- How to Send Enrollment Forms Parents Can Sign on Their Phone
- How to Prove What a Parent Signed
- What Parents See in the Family App
- How to Record Child Development Observations
- How to Put a Child on Hold Without Discharging
- How to Discharge a Family and Keep the Record
- How to Forecast Enrollment and Plan for Open Spots
Adult day programs
The same record, the adult side of it: enrollment, arrival, a plan of care, and the adult CACFP meal pattern.
Watch a set in order
Three playlists, if you would rather be taken through it.
How to use DaycareLogix
Every how-to, in learning order. The one to send a new director.
Switching to DaycareLogix
The three-part move: roster, past meal counts and attendance, family balances.
CACFP with DaycareLogix
The food program start to finish, from income eligibility forms to the filed claim.
All of it lives on one channel — @daycarelogix on YouTube. New walkthroughs land there first.
Still stuck?
Email us and a person answers.
Tell us what you were trying to do and what the screen said. If you are already a customer, the support form inside the app carries your facility with it, which saves a round trip — but plain email works too.
Shopping rather than stuck? Pricing starts at $29 a month, and the trial runs 14 days with no card.
- [email protected] — questions, trials, and anything that is not working.
- The in-app help center — searchable articles and a support ticket, after you sign in.
- CACFP reimbursement rates — the current federal tables, free and open to anyone.
Try it yourself
The quickest guide is your own data.
Start a trial, bring one room across, and watch the first week take shape. 14 days, no card.